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Shipping policy

At SoHo, we aim to provide a seamless and reliable shipping experience for our valued customers. Please review our shipping policy to understand the details of our shipping services.

Shipping Destinations:

We currently offer shipping services within the United States.

Shipping Methods and Timeframes:

Shipping Country Type of Shipment Estimated Delivery Time Price
United States Free & Guaranteed Shipping + Tracking Number 5 to 9 Business Days Free

Order Processing:

Orders are typically processed within 2 business days after payment confirmation.

Please note that order processing may be subject to additional delays during peak seasons or due to unforeseen circumstances.

Tracking Information:

For Guaranteed Shipping services, a tracking number will be provided to customers once the order has been shipped. Customers can track their orders through our website or the designated courier’s website.

Customs and Import Duties:

For international shipments, customers are responsible for any customs and import duties that may apply. SoHo is not responsible for any delays or additional charges incurred during customs processing.

Shipping Addresses:

Customers are responsible for providing accurate and complete shipping addresses. SoHo is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.

Delays and Exceptions:

While we strive to meet our estimated delivery timeframes, unforeseen circumstances or events beyond our control may cause delays. SoHo will make every effort to communicate any delays to affected customers.

Shipping Fee Adjustment:

SoHo reserves the right to adjust shipping fees or offer promotions/discounts on shipping at its discretion. Any changes will be reflected on our website.

Contact Information:

For inquiries or concerns related to shipping or this policy, please contact us at:

Phone: (212) 226-3126

By placing an order with SoHo, you acknowledge and agree to the terms of this Shipping Policy.

Modification of Shipping Policy:

SoHo reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the website. It is the responsibility of customers to review the policy periodically for updates.


If you do not receive your order within 30 business days for any reason, we will issue a full refund without hesitation.



103 Prince St, New York, NY 10012, United States

Customer Support Phone Number: (914) 999-8260

Other Inquiries Phone Number: (212) 226-3126